Cookie Policy

Last updated: May 2026

This policy explains how and why Clienr uses cookies, and what control you have over them. We keep our cookie usage minimal and transparent.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the platform to remember your session, preferences, and other settings that make your experience work correctly.

Cookies We Use

Essential Cookies

Always active

Required for the platform to function. Cannot be disabled.

  • Authentication — keeps you securely signed in via Clerk
  • Session management — maintains your state through the booking flow
  • Security — helps detect and prevent fraudulent activity

Functional Cookies

Optional

Improve your experience by remembering your preferences.

  • Booking draft — saves your progress so you don't lose it if you navigate away
  • Currency & locale — remembers your selected region and currency

Third-Party Cookies

We use a small number of trusted third-party services that may set their own cookies. We do not use advertising networks, tracking pixels, or analytics cookies that monitor your behaviour across other websites.

Stripe — Payment Processing

Stripe sets cookies for fraud detection, payment session management, and to support Apple Pay and Google Pay. Stripe Privacy Policy →

Mapbox — Maps & Address Autocomplete

Mapbox may set cookies related to map tile loading and usage analytics. Mapbox Privacy Policy →

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete stored cookies
  • Block cookies from specific websites
  • Set preferences for future cookie acceptance

Note: Disabling essential cookies will prevent you from signing in or completing a booking.

Changes to This Policy

We may update this policy as the platform evolves. The "Last updated" date at the top reflects when it was last revised.

Questions?

If you have questions about our cookie usage, contact us at privacy@clienr.com.