Clienr
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How Clienr Works

Simple, transparent, and fair — for both clients and cleaners.

For Clients

1

Choose Your Package & Add-Ons

Select a cleaning package that fits your home — from studio to large multi-bedroom. Add optional services like oven cleaning, window washing, or fridge cleaning. All prices are shown upfront with a full breakdown before you pay.

2

Enter Your Details & Schedule

Enter your property address and choose your preferred date and time. Let us know about pets, supplies, and any special instructions for the cleaner. Minimum booking notice is 4 hours.

3

Get Matched & Pay Securely

Choose instant match — we find an available verified cleaner nearby — or browse and select one yourself. Pay securely through Stripe. Your payment is held and only released to the cleaner on the platform's scheduled payout cycle.

4

Review & Rate

Your cleaner completes the job and uploads before and after photos. Once complete, you can leave a review. Contact our support team immediately if anything needs to be addressed — we review every case fairly.

For Cleaners

1

Sign Up & Get Verified

Create your profile and submit your government-issued photo ID. Our team reviews every application manually — you'll be notified once approved. Then connect your bank account through Stripe to receive payouts.

2

Complete Onboarding Training

Before accepting your first job, complete our short onboarding training covering service standards, before and after photo requirements, checklist completion, and platform expectations.

3

Accept Jobs & Do Great Work

Set your availability and accept bookings that fit your schedule. Complete the service checklist, upload before and after photos, and communicate with the client through the in-app messaging system.

4

Get Paid

You keep 87.5% of every booking. Earnings are transferred to your bank account on the platform's scheduled payout day after the booking is marked complete. Bank transfer times are typically 2–5 business days once initiated via Stripe.

Built on Trust

Verified Cleaners

Every cleaner is manually reviewed by our team before their profile goes live.

Payment Protection

Funds are held securely and released only on the scheduled payout cycle.

Mutual Reviews

Clients and cleaners rate each other after every job — keeping both sides accountable.

Dispute Resolution

Our support team reviews every dispute and works to reach a fair outcome.

Book a Clean

Have questions? Browse the FAQ or contact us.

Clienr

Professional cleaning, on demand.

Clienr Inc.

Orléans, Ottawa

Ontario, Canada

Product

  • How It Works
  • Pricing
  • Become a Cleaner

Support

  • FAQ
  • Contact Us
  • Safety

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  • Privacy Policy
  • Cookie Policy
  • Cancellation Policy

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